
Catalyst Coaching & Training uses state-of-the-art interactive adult learning techniques based on the model Tell – Show – Do. Most adults learn optimally when they receive new conceptual information in manageable chunks, observe what they are learning demonstrated by an expert, debrief what they saw & have the opportunity to practice what they learned to anchor new knowledge & skills into cellular memory.
All of our training designs are based on this model. Without exception, the facilitator speaks far less than the participants. The participants are fully engaged in multiple learning experiences throughout the entire time.
Our core interactive training programs include...
Assertive Communication
This 1-day workshop assists participants to understand what assertive communication is, how important it is in business & how to improve their effectiveness in using it. Participants will have the confidential opportunity to identify their current level of assertiveness & target specific areas that, when strengthened, will result in obtaining the results they want. They will understand common barriers that keep individuals from building the kind of trust, support & partnership that makes working with others exciting — & facilitates achieving optimal results. Most importantly, they will learn how to prevent or remove those barriers if they encounter them in the future. In the training, they will create role plays based on past real life challenges & rewrite history using their new skill sets. Finally, they will create goals & an action plan for increasing their assertive communication over time.
Constructive Conflict as a Path to Innovation
This 1-day workshop assists participants to improve their effectiveness in understanding sources of conflict & different ways to address it. Participants will learn their default conflict resolution approach as well as how to use other approaches when it would be more productive, to think & communicate effectively & to collaborate with others. They will learn to transform barriers that keep them from building the trust, support & partnership that makes working with others exciting — facilitating innovative solutions & achieving optimal results.
FLEXCommunication
In this 1-day workshop, each participant will gain an increased understanding of their natural communication style using MBTI® or DiSC®, the impact their style predictably has on others & build skill in learning to FLEX their communication style to the — often unspoken — needs of their followers & colleagues. Participants discover for themselves through interactive exercises how powerful it is to pay attention to the non-verbal cues that others give. They will learn how to FLEX to meet the needs of the people with whom they work thus increasing their probability of getting the results they want quickly & efficiently.
L4 Leadership
There has been an acknowledged crisis in leadership around the world for over 20 years: Not enough leaders have been developed, leaders who have learned to strike the balance between vision & the discipline of management, leaders who know how to capitalize on the strengths & knowledge inherent within their organizations. Both effective management & effective leadership are necessary to drive an enterprise. Both are learned skills. Effective is defined as just the amount of leadership & management that it takes to increase performance of people within & around the organization to the next level.
This 2-day workshop identifies the various styles of leadership that all participants will learn to use flexibly to meet the needs of the situation & the people in it. It includes a multi-rater assessment from key internal customers that helps participants compare their self-perceptions about their leadership & management styles to the perceptions of their most valuable internal customers across two dimensions: actual and desired.
Participants learn when a particular style is effective versus ineffective as well as how to subtly flex styles when needed, assess performance potential of individuals, conduct a situational analysis & capitalize on group dynamics to increase performance levels of individuals & teams.
Inquiry
This 1-day workshop teaches managers a powerful coaching & problem-solving technique that is practical & extremely efficient for use in individual & group problem-solving. This process obtains participant inputs in a structured way that guarantees buy-in and whole system thinking.
Working with Emotional Intelligence
This 1-day workshop includes taking the widely recognized and validated measure of emotional Intelligence developed over 25 years of research by Dr. Reuven Bar-on, the Emotional Intelligence Inventory. The EQ-i is used in hiring top gun pilots in the US Air Force, placement in the NASA Astronaut program & other comparable positions throughout the world. Research indicates that IQ accounts for approximately 20% of success on the job, strategic thinking for 30% of success & EQ for 50%.
In this workshop, participants will learn what emotional intelligence (EQ) is, how it enables them to obtain better results in every situation, the impact on the enterprise of hiring high versus low EQ employees & create goals & an action plan to advance their own professional development.
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Some of our clients say…
"The L4 Leadership workshop has been of tremendous value in building our corporate culture. It originally helped our top management team face some important issues & develop a plan for doing so. We created much needed infrastructure, strengthened our strategic planning process with cascading SMART goals, instituted CRM & built our relationships with our domestic & international strategic partners. The L4 Workshop for Leaders with 360º feedback is an annual two day event every fall for our company. We work with Catalyst to customize the focus to address whatever is going on inside of CPP. We received the award for being one of the 14 Best Companies to Work For in the Greater San Francisco Bay Area for our size organization. L4 Leadership, Inquiry, MBTI, Assertive Communication and other training programs delivered by Catalyst helped us to create the corporate culture that resulted in this award."
Jeff Hayes, President & CEO
CPP, Inc.
"The L4 Leadership workshop facilitated by Catalyst was breakthrough for my top management team. We worked together to learn the model, diagnosed our current state and created a needs assessment that we subsequently used to strengthen the organization, and doubled sales & increased ROI in the following two years."
Jeff White, Chief Operating Officer
Acacia Pacific Holdings
"Catalyst presented several wonderful workshops for our employee group that helped them identify their limiting beliefs in key areas & transform them to empowering beliefs. It was extremely innovative, definitely active training at it's finest — the presenter was engaging, fun — & received as high ratings as any trainer we have had."
Karen Wolfram, HR Director
Genencor International
"Over the past 20 years, I have worked with Catalyst in 4 companies. They have consistently provided practical, effective leadership & organizational development consulting. The L4 Leadership program is a great two day retreat. It is highly interactive — and breakthrough. I learned to think about leadership in a new way with my staff. We received some powerful feedback from our company about planning, infrastructure, communication & recognition needs that we are systematically addressing. We have highly productive dialogue within the structure of the L4 model. This is becoming a norm at TruLight."
Marc Philip Reiner, Chief Executive Officer
TruLight Corporation
"The L4 model of leadership makes sense. We introduced this to our organization in Year 2000 with two two-day retreats for our entire management team. It was tremendously well received. We have a team-based organizational structure. Our leadership group unanimously decided to have the entire company trained in this model to enhance communication & to get powerful feedback from our employee group in a structured & safe way that gave us trend information about what they needed from us to improve company performance. We have used this trend information to make important changes. It was useful to have it organized by priority."
Lynda Regan, CEO & Chair
Regan Holding Corp.
"Catalyst has done a number of training programs for us over the past several years including FLEXCommunication using DiSC®, Assertive Communication, Conflict Resolution using the Thomas-Kilmann® & The Gift of Feedback. We rolled L4 Leadership out to our top leadership group & mid-managers over the past two years. We learned so much about our organization & how we can lead to enhance staff performance. Our facilitator was highly skilled & fully engaged our various groups in the process of learning. We had a lot of fun & learned a lot about ourselves & leadership."
Tracy Steele, HR Manager
Guide Dogs for the Blind
"Over the past several years, Catalyst has provided multiple interactive workshops & facilitations including Understanding Emotional Intelligence, Managing Difficult Communications, Writing S.M.A.R.T. Goals, The Gift of Feedback, Inquiry & others for all levels of management. All of them have gotten the highest ratings from our various groups. We strive to create and maintain a state-of-the-art culture so we can attract & retain the best available people. In fact, we just received the award for being one of the 50 Best Companies to Work For in the Greater San Francisco Bay Area. Actually, we were #1 In our category."
Linda Hemmings, HR Director
Woodruff-Sawyer Insurance Services
"We publish some of the leading tools and assessments in the field of training & organizational development including the Myers-Briggs Type Indicator® (MBTI®). Catalyst worked with me to design a one day workshop based on the MBTI® for 50 of our leaders. The workshop was customized to our leadership group & the topic of World Class Communication with our highly valued internal & external customers. I don't think our facilitator spoke more than a total of 30 minutes; we did all the talking. The entire design was interactive, based on active training principles, and it worked! We collectively came up with the trends that everyone in the group needed to ensure great communication & created going forward working agreements — which are predictive of what the rest of the world wants from us."
Nicole Trapasso, Division Director of HR
CPP, Inc.
"Our L4 Leadership two-day workshop was great for our top team. It got us on the same page on some key leadership issues. We diagnosed our organization like a group of doctors with a patient. It was productive and helped us make improvements that streamlined work flow and increased organizational performance. I learned a lot from the feedback report I received from direct reports & colleagues about my leadership style. Subsequently, I worked with a leadership coach from Catalyst on these & other goals I had for myself."
Byron Kerns, Vice President of Claims
Acacia Pacific Holdings